These Terms & Conditions govern your use of the shell96 platform. By registering or using any shell96 service, you agree to be bound by these terms in their entirety. Please read them carefully before proceeding.
Using shell96 constitutes acceptance of these Terms. All players must read and agree before play.
shell96 services are strictly for adults aged 21 and above. Age verification is mandatory for withdrawals.
All promotional bonuses carry clearly stated wagering requirements. No hidden bonus conditions.
Each player may hold one shell96 account only. Duplicate accounts will be closed and balances forfeited.
shell96 reserves the right to suspend accounts engaged in collusion, bonus abuse, or fraudulent activity.
Disputes must be submitted in writing to shell96 support within 30 days of the event in question.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and shell96 ("shell96", "we", "us", "our") governing your access to and use of the shell96 website located at shell96.club and all associated services, products, and features offered therein (collectively, the "Platform").
By accessing the shell96 Platform, completing the registration process, or depositing funds into a shell96 account, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree to any part of these Terms, you must not use the Platform.
Use of the shell96 Platform is subject to the following eligibility requirements, all of which must be satisfied at all times during your use of the Platform:
shell96 reserves the right to verify eligibility at any time and to suspend or close any account where eligibility criteria are not met. Age and identity verification documents may be requested as part of the Know Your Customer ("KYC") process prior to the processing of any withdrawal.
Each player is permitted to hold one (1) shell96 account only. The creation of multiple accounts by the same individual — whether under the same name, different names, or shared device or payment method — is strictly prohibited and constitutes a material breach of these Terms.
You agree to provide accurate, current, and complete information during the registration process and to maintain the accuracy of that information throughout your use of the Platform. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. shell96 will not be liable for any loss resulting from unauthorised access to your account arising from your failure to safeguard your credentials.
You must notify shell96 immediately via live chat or email at [email protected] if you suspect any unauthorised access to your account or any security breach. shell96 reserves the right to close or suspend any account at its sole discretion where fraud, breach of these Terms, or suspicious activity is detected.
shell96 accepts deposits via the following payment methods: Touch n Go eWallet, Boost, Maybank2u, CIMB Clicks, Public Bank, FPX, Visa, and Mastercard. Minimum and maximum deposit amounts are displayed at the point of transaction and may vary by payment method.
All transactions on the shell96 Platform are processed in Malaysian Ringgit (MYR). shell96 does not charge fees on deposits; however, your payment provider may apply charges which are outside of shell96's control.
Withdrawals are processed to the same payment method used for the corresponding deposit wherever possible. Prior to processing any withdrawal, shell96 requires satisfactory completion of KYC verification, including submission of a government-issued photo ID (Malaysian MyKad or passport) and proof of address. shell96 targets withdrawal processing within ten (10) minutes for verified eWallet requests; actual timing may vary based on payment provider processing times.
shell96 reserves the right to request additional verification documentation at any time and to withhold withdrawal processing pending satisfactory verification. Any bonus funds must satisfy applicable wagering requirements before they become eligible for withdrawal.
From time to time, shell96 offers bonuses, promotions, and free play incentives to players. All promotional offers are subject to specific terms, including wagering requirements, game restrictions, minimum deposit thresholds, time limits, and maximum withdrawal caps, which are published alongside each respective promotion.
Bonus funds and any winnings generated from bonus funds are subject to the stated wagering requirements before they may be withdrawn. shell96 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Only one promotional bonus may be active per account at any given time unless expressly stated otherwise.
shell96 takes a zero-tolerance approach to bonus abuse. Activities including but not limited to low-risk betting patterns designed to clear wagering requirements, opening multiple accounts to claim bonuses more than once, and coordinated play between accounts to generate bonus turnover are all classified as bonus abuse and may result in account closure and forfeiture of associated funds.
All games available on the shell96 Platform are provided by internationally certified game studios whose random number generators have been independently audited and certified by accredited testing laboratories. Published Return to Player (RTP) percentages are based on long-term statistical averages and individual session results may vary significantly from published figures.
In the event of a malfunction, disconnection, or technical error during a game session, any unsettled bets at the time of the error will be voided and stakes returned. shell96 does not guarantee uninterrupted availability of any game or service. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all Platform features.
The following conduct is strictly prohibited on the shell96 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all account balances, and reporting to relevant authorities where applicable:
All content on the shell96 Platform, including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall look and feel of the Platform, is the exclusive property of shell96 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only.
You may not copy, reproduce, modify, distribute, transmit, display, publish, or create derivative works from any content on the Platform without the prior written consent of shell96.
To the maximum extent permitted by applicable law, shell96 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service, even if shell96 has been advised of the possibility of such damages.
shell96's total aggregate liability to any player for any and all claims arising out of or in connection with the Platform shall not exceed the total amount deposited by that player in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes shell96's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.
shell96's collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. shell96 does not sell or rent personal data to third parties for marketing purposes.
shell96 is committed to promoting responsible gaming. The Platform provides players with tools to manage their gaming activity, including deposit limits, session time reminders, and self-exclusion. Players who believe they may have a gambling problem are encouraged to make use of these tools and to seek professional support.
21+ All players must be 21 years of age or older. Shell96 complies with international responsible gaming standards. For further information and support resources, please visit our Responsible Gaming page.
shell96 reserves the right to amend, modify, or update these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform. Your continued use of the Platform following the effective date of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The current version will always be accessible at shell96.club/terms-conditions.
These Terms shall be governed by and construed in accordance with the applicable laws governing online gaming operations in the jurisdiction under which shell96 holds its operating licence. Any dispute arising out of or in connection with these Terms shall first be referred to shell96's customer support team in writing at [email protected]. shell96 will acknowledge receipt within two (2) business days and endeavour to resolve the dispute within fourteen (14) business days of receipt.
If a dispute cannot be resolved through internal channels, it may be escalated to the relevant licensing or regulatory authority. Players agree that any dispute not resolved through the above process shall be subject to binding arbitration in accordance with the rules of an internationally recognised arbitration body, with proceedings conducted in English.
Our 24/7 support team is here to help. If anything in these Terms is unclear, reach out via live chat before you play. We are happy to explain anything in plain language.
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