Gaming at shell96 should always be enjoyable entertainment — never a source of stress or financial difficulty. We provide every player with the tools, information, and support to keep gaming fun and in control.
shell96 puts practical tools directly in your account — available to use at any time, effective immediately.
Set daily, weekly, or monthly deposit caps on your shell96 account. Limit reductions take effect immediately; increases require a 7-day cooling-off period.
Configure session duration alerts. shell96 will notify you when you have been playing for your chosen length of time so you can take a conscious break.
Enable regular pop-up reminders showing your session duration and net win/loss position so you always know exactly where you stand.
Voluntarily exclude yourself from shell96 for a defined period — 1 month, 3 months, 6 months, 1 year, or permanently. Takes effect within 24 hours of your request.
Need a short break without full self-exclusion? Activate a 24-hour, 48-hour, or 7-day cool-off that immediately suspends access to your shell96 account.
Our support team is available 24/7 and trained to discuss responsible gaming concerns with empathy and without judgement. Reach us via live chat anytime.
Requesting self-exclusion is straightforward and takes effect quickly. Here is how to do it.
Sign in to your shell96 account
Navigate to My Account > Responsible Gaming
Choose self-exclusion and your preferred duration
Confirm your request — exclusion activates within 24 hours
Contact live chat for immediate manual assistance
If you cannot access your account, contact shell96 support directly at [email protected] and request exclusion by email. We will process it as a priority.
Gambling problems can develop gradually — often before a person notices the signs themselves. shell96 encourages all players to regularly check in with themselves honestly. If you answer "yes" to several of the questions below, it may be time to reach out for support.
Do you find yourself gambling with money intended for essential expenses like rent, food, or bills?
Do you spend increasing amounts of time or money on gambling to achieve the same level of excitement?
Have you tried to reduce or stop gambling but found it difficult or impossible to do so?
Do you feel irritable, restless, or anxious when not gambling or when trying to cut back?
Have you borrowed money, sold possessions, or engaged in dishonest behaviour to fund gambling?
Has gambling caused significant problems in your relationships, work, or studies?
Do you return to gambling after losing, hoping to win back what you lost ("chasing losses")?
Repeatedly exceeding your own gambling budget, taking loans or cash advances to fund play, or missing bill payments because gambling funds were used instead.
Feeling guilty, ashamed, or secretive about gambling activity. Using gambling as a way to escape stress, depression, loneliness, or personal problems.
Neglecting family, friends, work, or personal responsibilities due to time spent gambling. Lying to people close to you about the amount of time or money involved.
Believing you have a "system" that will eventually beat the odds. Thinking that one big win will solve all financial problems. Feeling you are "due" a win after a losing streak.
If gambling is affecting you or someone you care about, professional help is available. shell96 encourages players to seek support from qualified counsellors and dedicated helplines.
All numbers listed above are plain text only for reference. shell96 does not operate these services.
All shell96 players must be a minimum of 21 years of age. Age verification is mandatory prior to any withdrawal being processed. shell96 reserves the right to request proof of age at any point during the account lifecycle. Any account found to belong to a person under 21 will be closed immediately and all associated funds will be forfeited. We take our age restriction obligations seriously and actively cooperate with any investigation relating to underage gambling. If you are aware of a minor attempting to access shell96, please report it immediately to [email protected].
Following these practical habits helps keep gaming fun and prevents it from becoming a problem.
Decide how much you are comfortable spending before logging in. Use shell96's deposit limit feature to enforce that budget automatically — do not rely on willpower alone.
View any money spent on gaming as the cost of entertainment — similar to a movie ticket or a dinner out. Never expect gambling to generate income or solve financial problems.
Step away from the screen regularly, especially during longer sessions. Use shell96's session time reminder feature to prompt breaks at intervals you choose in advance.
Chasing losses is one of the most common pathways to problem gambling. If you have reached your session budget, log out — regardless of whether you are ahead or behind.
Maintain a healthy balance by keeping other hobbies and social activities in your life. If shell96 is becoming your primary leisure activity, that is a signal to re-evaluate your habits.
If you share a device, always log out of your shell96 account fully. Never share your login credentials. Use device-level parental controls if young people have access to your devices.
shell96 is here for entertainment — and we want it to stay that way. Use our responsible gaming tools to keep your experience enjoyable. If you need to take a break, we make that easy too.
21+ Gambling can be addictive. Please play responsibly and within your means.